Pay Back Rental Debt Owing
Ready to pay back debt you owe? We’ll help.
Weiting Bollu
Last Update há 11 dias
How to Pay Back Rental Debt I Owe to the Landlord
Who can use this feature
→ Anyone using Openroom’s Rental Debt Ledger product. More specifically, as a Tenant whose Landlord claims they owe rent.
Subscription Plans
→ Anyone on the Openroom Community plan→ Anyone on the Openroom Plus plan
How do I make a payment to Openroom to clear my rental debt owing?
Openroom does not touch any portion of the money between you and your Landlord. You need to work through it with your Landlord on the method for payment.
To pay back your rental debt owing, you would need to transfer it directly to the landlord.
Once you do that, your landlord would indicate in the system that you've paid. See the article below on how they would go about doing that.
What if my landlord didn’t update it within 72 hours of me paying?
If the landlord does not update the system within 72 hours, please contact us and we will connect with the Landlord.
If they do not respond within 5 days of us contacting them, we will do an update on your record on their behalf once we can verify you actually made a payment.
You can declare that you've made a payment by letting us know through email at [email protected]. For e-transfers, please forward us the email that indicates you have paid and the other party has accepted the payment.
Openroom’s suggestion for payment method
We highly recommend you do an e-transfer because you have a digital paper trail from your bank, your email, and it’s all verifiable when you share it with us.
Otherwise, you can send us:
- Cheque images
- Receipt from the Landlord if you paid by cash
- Bank statement verification
What is an e-transfer?

“Interac e-Transfer is a fast and convenient way to send or receive money within the security of your online or mobile banking service - and you can use it to transact with a friend, a business, a charity, a babysitter … almost any person or entity in Canada with a bank account with a participating financial institution and access to online or mobile banking.
Interac e-Transfer can make a lot of your everyday payment-related activities faster and more convenient. It’s designed to help you get the most out of life - which is how most Canadians already use it.
Read on to learn more about how you can harness the power of Interac e-Transfer to streamline your life, just as millions of people across the country do today.”
Please read further on the Interac e-Transfer 101: Everything you need to know about sending and receiving money guide.