How to Use Rental Debt Ledger to File Against a Landlord
Hold people accountable by tracking rental debt owed to you after you’ve received an order from the Tribunal. We’ll report it to Equifax too. How to Use Rental Debt Ledger to File Against a Landlord
Weiting Bollu
Last Update 6 maanden geleden
Who can use this feature
→ Anyone using Openroom's Rental Debt Ledger product. More specifically, filing as a Tenant whose Landlord owes them rent debt.Subscription Plans
→ Anyone on the Openroom Community plan
→ Anyone on the Openroom Plus plan
Use Openroom to track your Rental Debt (For Tenants to file against Landlords)

Get started: https://openroom.ca/dashboard/rental-debt
- Automatically tracks and updates interest and post court order rent
- Reports debt to Equifax for up to 6 years from court order issue date
- Generates a monthly of finanical break down of interest, rent charges, fees, and payments
- You get notified whenever there is progress or changes
- All money goes to you - Openroom is not involved in the exchange of money
Cost
$88.00 + HST per Rental Debt Ledger application.
This is a one-time fee with continuous usage for tenant or tenants at one address. There is absolutely no monthly subscription involved.
To get access to the Rental Debt Ledger System, you need to sign in.
- You can create a free account (https://openroom.ca/signup)
- Log in to Openroom (https://openroom.ca/login/)
- Head to the left navigation for “RENTAL DEBT” tab (https://openroom.ca/dashboard/rental-debt)
- Click on "Are you a tenant or a tenant representative? Report debt owed by your landlord"
Eligibility to Participate
In order to get access to the Openroom Rental Debt Ledger System as a Tenant filing against their Landlord, you need to have:
- Valid court order from a tenancy tribunal or court (e.g. LTB, RTB, RTDRS, ORT) across Canada
- Order must be issued after Dec 3, 2019
- Debt from court order is still outstanding
Example Scenarios of Landlords Owing Tenant for Rental Debt
Some primary examples of Tribunal or Court issued situations where a landlord would owe a tenant compensation.
Landlord gets caught in a bad faith eviction situations (e.g. Ontario).
Landlord does not return the key, pet, and/or security deposit (e.g. British Columbia).
Landlord’s had collected illegal rent increases (e.g. Ontario)
How to File Your Rental Debt Ledger
Step 1: Preparing your Rental Debt Ledger application
1. Court Order: Upload the court order
2. Eligibility: Confirming if your landlord is named in the documents and that it's not a corporation.
3. Landlords: Add the Tenant name(s)
4. Repayment: Have you collect any payments for this debt? If yes, you are responsible for tracking it.
5. Supporting Documents: Add supporting documentation in case of disputes
5. Verification: Verify your identity. We need to know you are who you say you are.
6. Contact Details: Let us know who you want the Debtors to contact. This can be separate from you, the filer of the Rental Debt Ledger. e.g. sometimes the Creditor wants their legal representative to handle communications.
8. Confirm and Pay: Proceed to payment of $88.00 + HST CAD

Step 2: Landlords have 14 days to dispute
On the Landlord’s Dashboard, there is an opportunity to dispute a record being sent to Equifax. In order to dispute, there has to be evidence substantiating the claim.
When an application is disputed with evidence, we will notify the filer as soon as possible to resolve the issues before we send the records to Equifax.
Step 3: Wait for the First Round of Reporting to Equifax
On the 15th of every month, we send a new batch of updated dollar values to Equifax. There are updated values because we accumulate interest automatically on your rental debt file when there is still an outstanding balance.
Have questions or comments? Please send it to us at [email protected].
